Who do I contact if I have technical questions regarding my online course?

If you have questions about the course, you should contact the professor. For all general technical inquiries you should call the Help Desk in Camden at (856) 225-6274.  For a course through e-College you can contact the Help Desk at (877) 778-8437 or email help@ecollege.rutgers.edu any time. You can also contact the e-College in New … Read more of Who do I contact if I have technical questions regarding my online course?

Do I ever have to go to class? Does the class ever meet in person?

There are three distinct kinds of online courses. The first is the hybrid. Hybrids do require some actual classroom time. Usually, the professor will call the class to campus for a mid-term and/or final. Sometimes there may be a presentation requirement for the class. When registering, the hybrids will list the dates students would need … Read more of Do I ever have to go to class? Does the class ever meet in person?

Do I need any kind of special technology for an online course?

No. Not for Sakai. However, you should have a modern, reliable computer with fast internet access. Most courses will assume you have access to the MS Office applications or readers. Some of your courses materials may not be accessible from a smart phone or device. For e-College, see the system’s technical requirements.

When does the class begin? Does the class begin on the first day or when I register for the course?

If your course is through e-College it will not begin until the first day of classes for that particular semester. You will receive an enrollment email from e-College stating that you enrolled in the course, where you can access the course when it begins. If your course is through Sakai, the course site will become … Read more of When does the class begin? Does the class begin on the first day or when I register for the course?

How do online courses work?

Students can take online courses on all three campuses at any time during the year. You can register for any course, so long as you have the prerequisite for that course. In the case of a major course, you would have to get permission from your department chair.