Hours of Operation

  • Live Chat hours: Starting September 13, 2021, hours will be 10 a.m. to 4 p.m. Monday through Friday.
  • During off-hours questions will be emailed via the chat tool. We will answer these questions as soon as a representative is available.

To Sign On

  • Choose “Rutgers NetID Login” or “Login as Guest” if no advisors are available online.
Sign on


When to use the CCAS Online Chat

  • To ask quick general advising questions
  • The online chat is not a substitute for an advising session.

When might an advising appointment be better?

  • More in depth questions
  • When you’re planning future semester
  • In depth questions regarding courses, majors, minors
  • Questions regarding academic probation

Additional Online Chat Services

  • You may also connect with an advisor through Zoom (https://rutgers.zoom.us).
  • Please click here to access the personal zoom information for the CCAS Academic Advising Deans.