Hours of Operation

  • Live Chat hours: Starting Monday, March 4, 2019, hours will be 9 a.m. to 4 p.m. Monday through Friday.
  • During off hours questions will be emailed via the chat tool. We will answer these questions as soon as a representative is available.

To Sign On

  • Choose “Rutgers NetID Login” or “Login as Guest” if no advisors are available online.

When to use the CCAS Online Chat

  • To ask quick general advising questions
  • The online chat is not a substitute for an advising session.

When might an advising appointment be better?

  • More in depth questions
  • When you’re planning future semester
  • In depth questions regarding courses, majors, minors
  • Questions regarding academic probation
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